frequently asked questions
you asked, we answered.
how does xtrackr extract subscription details from my documents?
xtrackr uses advanced text recognition to scan your uploaded statements, payment slips, or pdfs, automatically extracting key information like the service name, renewal date, and amount.
is my financial data safe with xtrackr?
yes! we prioritise your privacy and security. xtrackr processes your uploads locally on your device whenever possible, and we do not store sensitive payment information.
can i add subscriptions manually instead of uploading documents?
absolutely! if you prefer, you can manually enter subscription details, including service name, cost, and renewal cycle, without uploading any files.
what if xtrackr doesn’t recognise my subscription details correctly?
if our system misreads any information, you can easily edit the extracted details after saving. we also continuously improve our recognition system to enhance accuracy.
can xtrackr remind me before my subscriptions renew?
yes! xtrackr helps you stay on top of your bills by sending timely reminders 7 days before your subscriptions renew, so you never get charged unexpectedly.
can xtrackr handle subscriptions in different currencies?
yes! xtrackr supports multiple currencies. if you have subscriptions in separate currencies, they will be recorded accurately, and you can even set a preferred currency for easier tracking.
what about all my free trials?
add them manually, and we'll remind you before they convert to paid. perfect for when you're testing new design tools or productivity apps.
can I separate work tools from personal subscriptions?
categorise anything effortlessly — essential for tax time or when your side hustle becomes your main hustle.
